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Customer service
Discounts and Special Offers
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Price Affordability
Product or Service Quality
Quality of Food
Value for money

On September 9 2017. As soon as i walked into door i greeted gm no greeting respond i said ahmari4 th birthday is today still no respond nor it wasn't crowded once seated r table server came to table i said day its ahmari 4th birthday today no happy birthday from server I've asked for cinnamon pancakes with icing between each pancakes server responded I've to see if u can have breakfast then when server came back to table say u can have breakfast icing only on top of pancakes it comes with bacon i say i DON'T want bacon well it comes with it the server brought blueberry drink back with ice which made drink extremely watery when i brought it to the table server attention she replaced blueberry drink with smaller cup half full my glass of water was filmy dirty my 3 pancakes very thin barely icing therefore I've asked for small cup of icing by the time server brought it my pancakes cold nearly aten my daughter chicken was old as in dried out both party of fries cold the birthday 4 year old said twice this terrible then on ledge a bug roach crawled down side of wall near table my daughter before then started to leave twice my daughter called immediately while in friendly the corporate office to make compliant however by being Saturday wasn't answering phone so immediately monday I've called in compliant definately requesting full reimbursement of monies in full also party of 4 on other side asked us do tgey pay at table or in front i respond if u have one of table black credit card u can use it or ask ur server she when server came to table she told the table of 4 on the other side of wall ledge divider to wait until she comes over when better language would've been just a wait I'll be right with u..we've decided not to ever eat there at that unfriendly n apke road amherst ny 14226 location ever better friendly service in rochester ny llousy server services ever

Product or Service Mentioned: Friendlys Cinnamon Bun Pancake.

Reason of review: Bad quality.

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Friendly's has a special complaint line for those whose first language is gibberish. 1-800-cry-baby


Did an intoxicated person write this?

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