Riverton, New Jersey
Not resolved
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Friendly's at 505 Rte 130 in Cinnaminson NJ. Dirty, Very Very SLOW service.

Staff spends more time on Cell Phones texting rather than waiting on customers. Manager complains about system when asked why service is so slow. Do everyone a service and CLOSE it down.

It took 45 minutes for my wife and I to get a couple of burgers. When we complained to the manager, he said it was due to the Friendly's system and he couldn't do anything about it.

He never said why the system is causing delays in service customers. He spent most of his time texting on his cell phone and did not care if customers were not reciving basic service. The staff also stood around texting on their phones.

This Friendly's is out of control. The upside is that it can't go on, It will have to be shut down or replace all the staff including most of all, the manager.

Product or Service Mentioned: Friendlys Customer Care.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Jun 29, 2016.
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