Bonita T Rit

Did not sign up for your service

Someone in company took out some money out of card and it was authorized from me and my card is brand new card never been used with you guys. So I like to get my money back asap
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Loss:
$64

Preferred solution: Full refund

Jessica M Css

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Verified Reviewer
| map-marker Reseda, California

Ice Cream Mispackaged

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Friendlys - Ice Cream Mispackaged
Friendlys - Ice Cream Mispackaged - Image 2
I bought a 1.5 qt tub of your chocolate chip cookie dough ice cream, but the ice cream was straight vanilla with no cookie dough or chocolate chips in it. I am extremely disappointed in this.
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Resolved
Dave B Mpn

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Verified Buyer
|

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Verified Reviewer

Resolved: Plastic piece found in half gallon ice cream

Friendlys - Plastic piece found in half gallon ice cream
Friendlys - Plastic piece found in half gallon ice cream - Image 2
Updated by user Nov 17, 2023

Company fixed the issue and I have been provided with full refund.

Original review Nov 13, 2023
I bought a half gallon of cookies and cream half gallon from stop&shop in agawam,Ma on Fri 11/10.While eating the ice cream I felt something hard on my teeth.It was a piece of plastic about an inch long.Thank god I didnt swallow it and chocked on it.I am sending you this because I am going to get rid of the rest of the half gallon I just opened because I dont trust what could be in the rest of it.Feel free to contact me as I have pictures of the piece pf plastic and pictures of the half gallon that it came out of.
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Loss:
$3
Pros:
  • Great ice cream
Cons:
  • Foreign object in ice cream

Preferred solution: Full refund

User's recommendation: Be careful when eating their ice cream

John T Eut

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Verified Reviewer
| map-marker North Little Rock, Arkansas

Refund not received yet

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Your company suck all together !!!cccccuuunnnntttttasfdhyrewahfsghhsgkhdxhjvcdhvxdjcvbchfdgvhffhffufvhvhjgvhggghhgfhhggg
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User's recommendation: Cancel frndly tv

Camica W Wbj

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Verified Reviewer
| map-marker Queens Village, New York

Cancel this account and refund my money

84.99 was withdrawal of my account did not authorize this transaction I'm trying t on contact a customer service
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John T Eut

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Verified Reviewer

Wrong damn phone number

My money was stooled and you havent returned it *** if I do cancel my account and refund my 96 dollars now this very second
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Loss:
$96
Cons:
  • Everything bad from mismanagement and negligence

Preferred solution: Full refund

User's recommendation: Cancel frndly tv again

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Plymouth, Massachusetts

Plastic in my ice cream

Friendlys - Plastic in my ice cream
Friendlys - Plastic in my ice cream - Image 2
Friendlys - Plastic in my ice cream - Image 3
Friendlys - Plastic in my ice cream - Image 4
I was enjoying my fudge pop from the freezer and i wasnt even have way through and i got something with a vasoline like texture in my mouth
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Sheila A Wvx

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Verified Reviewer
| map-marker Kansas City, Missouri

Subscription charge

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I was charged $95.99 for Roku frndly TV. I did not order this. I would never pay that much to watch TV. I rarely even use my Roku so I don't know how this happened. Can you kindly refund the full amount immediately? I would appreciate it. Thank you.
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User's recommendation: I do not recommend this to anyone. I was charged $95.99 and I have no idea why.

Tami A Lfj

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Verified Reviewer

Can't get into my acct on my bedroom TV but can on my phone and living room tv

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Changed password trying to get into my frndly acct with no luck. I can watch it on my living room tv but not the bedroom tv
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Pros:
  • Good programs
Cons:
  • No support

Preferred solution: Access to my acct in my bedroom

User's recommendation: They want u to pay a $5 refundable fee to get customer support that's ridiculous

Latonya L Qhe

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Verified Reviewer

Horrible service overcharge

I cancel my subscription to Roku and they continue to debit my account. They debit my account for $95 which I didnt authorize it. I need a full refund.
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Loss:
$95
Cons:
  • Overcharge

Preferred solution: Full refund

Janis H Jsw

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Verified Reviewer

I wanted to talk to a customer service and just being nice and letting you know you can run my bill through my credit card again. They thought it was a wrong charge.

I thought I was calling customer service and never got a human being. I sure bear not be charged a dollar for a chat because I didnt use that and I was just trying to be nice and let you know that you can run my bill through my credit card again. They thought it was a wrong charge and didnt want to pay it. I let them know it was OK and you can run it through again. I shouldve been able to talk to a real person and tell you. I was just trying to be nice instead you might charge me??
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Loss:
$1
Lonnie S Rqp

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Verified Reviewer

Surprise charges

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You actually took two payments out of my checking Account.The amounts of the payments were very unexpected.
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Loss:
$171
Pros:
  • Channels are good
Cons:
  • Taking money unexpectedly

Preferred solution: Full refund

Dore Grv

App not working

My shows keep cutting out? Ive been a long time customer but Im about ready shut this app off if this problem is not resolved
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Pros:
  • Good when it works
Cons:
  • Ot cuts out on the shows all the time

Preferred solution: I just want the problem fixed!

User's recommendation: I like the app when it’s working

Melanie Crl

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Verified Reviewer
| map-marker Riverside, California

Technical difficulties on your Channel

No one that can help you when you're having technical difficulties I subscribe to your Channel for the free trial but I'm not going to renew it because I couldn't get that same channel in my bedroom TV it didn't want to accept my email or my password and I don't have another email so if I had to do that on my second TV I don't need your Channel and not only that it stops at the speech in the picture breaks up you shouldn't even charge for these channels they're no good I wouldn't recommend that channel for anybody
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Erika S Dzz

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Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker East Longmeadow, Massachusetts

Bad experience

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Friendlys - Bad experience
I ordered 2 pb cup friend-z's. We were there waiting for 20 minutes (mind you the Lobby was EMPTY) and we received melted ice cream with NO PEANUT BUTTER CUPS. The ice cream was like soup. And there was chocolate syrup, yes. But it was completing missing pb cups. For $13 I'd like my money back or a refund
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Loss:
$13
Pros:
  • Affordable
  • Family friendly
Cons:
  • Not the cleanest
  • Bad service

Preferred solution: Either a full refund, or coupons to completely replace the full order . Maybe a gift card

User's recommendation: Don't go to the east longmesdow location

Sabree Mwe

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Verified Reviewer
| map-marker Fresno, California

Price on first month

My charge was app 99.00$ is that for one year or what?get back to me on these charges. My cell phone will be available
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