Went in to Friendly's tonight after taking the kids out to the movies. We had Betty D as our server and she was horrible.
She had someone else order our food, bring our food out, and check on us. When we needed anything and the check, my husband had to get up and find her. She was standing directly across from us giving a lecture to the children at her other table for a good ten minutes.
She was constantly standing over there and didn't have a care about us. We left a lower tip than I usually would (as I am a server myself) and she shook her head at us and got angry.
Reason of review: Poor customer service.