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2.1 Based on 46 reviews
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My family and I visited the Friendly's restaurant at 5 Davis Straits, Falmouth, MA 02540 at about 7:45pm on Saturday 9/24 and we witnessed something extremely disturbing from the Friendly's employees. When my wife, my two kids, my parents and myself entered the restaurant just for ice cream Saturday evening we were greeted rudely by the manager and another employee behind the counter to "have a seat and it will be awhile before you're served"... Read more

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I went to the Plymouth Ma location on Sunday Sept 25 2016 I was told be 1 minute, 3 girls to ring in the order, 5 mins or more then she makes ice cream and we are still waiting now 10 mins. I walked out never again the service is unacceptable and a dirty restaurant you lost me as a customer

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the server was and indifferent, unfriendly when seating & greeting. I felt was intruding/ interrupted her. The server appeared tired, bored/disinterested Initially over looked attitude. Server served coffee with a teaspoon sticking from mug. Server did not set table with place mats, silverware,napkins.I asked another server 4 napkins. Finally, server brought napkins and silverware without place mats. the meal was not good, Attempted to... Read more

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Tried to use your BFF coupon for 25% off my meal, what a hassle. The Coupon says good for maximum of 6 people. The waitress said you must have 6 people to use coupon. I told her she was wrong. She spoke to the manager and she said the coupon was a missprint. She said she would do us a favor and honor it anyway. They tried to make me feel *** and were really annoying. Maybe you should educate your employees about the BFF program. Apparently they... Read more

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Bennington vt. Location. I have to say this was the last friendlys worth going to, it has now gone the way of all others; disinterested staff poor quality food. Seen server 2 times during the visit once to take order send to bring food. No refills and 6 fries on the plate... disappointed when you spend your hard earned cash and you dont even feel welcome. To top it off staff sitting around gripping about how they need a break and only one other... Read more

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Really bad service at the wilbraham location, just for a cone!!! Really long line and slow service. To top it off some kid was pulling ceiling tiles down and they were getting dust and dirt I. The same are where they were preparing the food!!! Why I have no idea.! Filthy and super slow!!!

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I stood waiting to order icecream for 15 min while staff walked by and rolled their eyes and ignored me totally , I am never giving friendly a min of my time or hard earned money !!! Are they serious that's their job.... Summer Ave in Springfield is the slowest , ignorant staffed establishment I have ever been to it's the 4th time I was treated badly and I am done

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On Monday August 15, 2016 around 11:47am my wife, my mother in law, and I had a very unfortunate experience when we went to Friendly Resturant in Springfield Mall which is located on Baltimore Ave (Rt.1). First of all there was no one in the front of the house to Greet and Seat customers, I had to cough, tap on the counter and call out to get someone's attention, and finally someone came from the kitchen area (I could hear them talking) to... Read more

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I recently dined at friendlys in Watertown and while I was eating I overheard a waitress using foul language. I believe her name was Nicole. I asked another worker. I thought that was terrible with kids in the restaraunt. That is a family restaraunt not a sleaze joint. I have noticed that your business has slowed down a lot, and this could be the reason for such. Just sayin

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My husband and I were t Friendly's Feasterville, PA #7338. Riehl, #813 was a nice server. We ordered 2 chicken sandwiches that were $5.55 each. Our server brought our chicken sandwich to us. When we bit into it, it was uncooked. The server took it back to cooked it more. When we got our sandwich again about or almost halfway through the sandwich it was very fatty. I asked for the manager. She came to our table. Her name is Kelly. We ask if she... Read more

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