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2.2 Based on 41 reviews
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On Monday August 15, 2016 around 11:47am my wife, my mother in law, and I had a very unfortunate experience when we went to Friendly Resturant in Springfield Mall which is located on Baltimore Ave (Rt.1). First of all there was no one in the front of the house to Greet and Seat customers, I had to cough, tap on the counter and call out to get someone's attention, and finally someone came from the kitchen area (I could hear them talking) to... Read more

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I recently dined at friendlys in Watertown and while I was eating I overheard a waitress using foul language. I believe her name was Nicole. I asked another worker. I thought that was terrible with kids in the restaraunt. That is a family restaraunt not a sleaze joint. I have noticed that your business has slowed down a lot, and this could be the reason for such. Just sayin

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My husband and I were t Friendly's Feasterville, PA #7338. Riehl, #813 was a nice server. We ordered 2 chicken sandwiches that were $5.55 each. Our server brought our chicken sandwich to us. When we bit into it, it was uncooked. The server took it back to cooked it more. When we got our sandwich again about or almost halfway through the sandwich it was very fatty. I asked for the manager. She came to our table. Her name is Kelly. We ask if she... Read more

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We went to the Palmer , Ma. Friendly's , we both wanted burgers I ordered mine and asked for it medium rare , the waitress responded very rudely we can't do medium rare, which we get it there that way all the time, so then my husband ordered his with the extra burger, plain just mustard on side and a side of pickles. After waiting for awhile the burgers come out , my husbands well done ,only 1 burger, no mustard and no pickles, send it back, now... Read more

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To whom it may concern. I visited Friendly's Restaurant in Deptford NJ at 2pm on Sunday July 31st. I was greeted very politely and given a booth to sit down. While waiting for our server I looked around several times in the restaurant and there was about 4-5 servers and about 8-10 tables/booths full. We waited about 10 minutes and nobody asked us for a thing, we didn't get any type of service and got up and decided to leave since we didn't get... Read more

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This is one of the managers at friendlys Instagram. How classy

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I went to Friendly's on rt 33 in chicopee first waited to be seated that took 15 minutes alone. Next it was not clean at all food still stuck to the table they were rude along with all every excuse known to man . I order coffee they didnt have creamers they ran out of them brought coffee with 1 percent milk. So got stuck with water. Ordered clam boat platter they were burnt and fries were cold again rude manger i looked like a *** .they place... Read more

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The Watertown store is not managed very well. My strawberry fribble was vanilla ice cream with strawberry flavor blended in ( I can get the same at MacDonald's if I wanted that). One of the two spoons brought to the table had caked on crusties that if my fiance had not stopped me, I would have used it. The service was so slow that we began to walk out. 3 tables being used, 4 servers and it took us getting up to leave before anyone came up to us.... Read more

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Hello,i visited Friendlys store #7500 Vorhees Nj. I ordered one adult entrée and a kids meal and had a coupon for free kids meal. When my bill arrived I noticed that she charged me for two adult drinks. When I questioned her about it she stated that my daughter was not eligible for a kids drink or an ice cream cone if you're not under 12. She assumed my daughter was older because she is tall for her age. My daughter was extremely embarrassed... Read more

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This afternoon aproximately 2:10 I walked into Friendlys for a milk shake ,After waiting for10: (ten) minutes I finally was served (this was at the take out counter) Two other customers were waiting. The employee took my order and proceded to take their order instead of completing ny order, This has happened on several occasions. As a regular customer, I am very disappointed in the Wethersfield, Ct,. operation of the newly renovated ... Read more

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